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Publishing FAQs

How far in advance should I submit my content so it goes live by a certain date?
What are the most common Content Policy Guidelines rejections?
Am I required to upload a separate closed caption file for every title/marketplace?
I published in US and UK. Why can’t I add Germany or Japan?
How do I submit titles for licensing consideration in multiple languages or territories outside of the U.S. and UK?
Can I change a title’s metadata language?
How can I submit content to other territories like Italy, Spain, India, etc. if they don't show up in my account?
When Prime Video adds additional marketplaces, do I have to update availability of my titles?
How do I select the appropriate Category for my title?
How do I change the category for an episodic title?
Can I set individual release dates for episodes within a season?
Why can’t I add or delete episodes within a season?
How do I pick the rating for my title?
How do I find my Title ID?
When my title will go live?
What do the publishing status icons mean in Your Videos?
Will I receive publishing status email notifications?
How do I delete title entries from my account?
Why does the price of my title not reflect the price I indicated on Prime Video Direct?
What is a standalone title versus episodic titles?
How do I add files from Amazon S3?
How do I switch a title between standalone and episodic?
Can I submit 4K UHD titles?
Is virtual reality (VR) supported?
Can I make my titles available as pre-orders before release?
Is there a maximum title running time?
Is there a minimum number of episodes required for a season?
Am I required to submit complete seasons?
Can I submit a title with additional audio tracks?
Can I add keywords to a title's metadata?
Which web browser should I use when using my account?
How do I address customer review issues?

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