Due to an internal system update, some EMA Avail deliveries might remain "In Progress" for longer than usual. When the update is complete, impacted EMA Avail deliveries will automatically change to "Success" or "Error."
You can invite other people to have access to your account. You control
how much access they have and can change this at any time. We recommend
that you have at least one other person with full administrative rights
to your account as a backup
We issue payments approximately 90 days after the end of the month in which the revenue event occurred. You will receive payment from Amazon via electronic funds transfer unless electronic funds transfer is not available in your location, in which case you will receive payment by wire transfer. If you receive payment via wire transfer, Amazon may withhold payment until you have reached a minimum threshold in accrued license fees for the applicable local marketplace.
When converting local royalty earnings to a different currency for an EFT payment, the amount to be paid after conversion must meet the minimum amount your indicated bank will allow us to send. This amount varies by institution and location. However, once the minimum amount is reached, you will be paid electronically for the full amount accrued.
Wire transfer payments will be dispersed after they reach the minimum applicable threshold by marketplace.
You will not receive a wire transfer payment for any amounts below these thresholds.
When converting local royalty earnings to a different currency or withholding any applicable tax, the amount to be paid after conversion/withholding must meet the above requirements.
Customers pay in their local currencies, but we pay your royalties in the default currency of your bank account’s location (except Brazil). Please note payments into Brazilian bank accounts will be made in marketplace currency (e.g., USD from the US or Euro from DE) via wire, not in BRL.
When your account is closed, titles can no longer be published to Prime Video. Additionally, there will be no access to your account's reports and royalty information. Published titles will not be deleted on Prime Video servers, but they will no longer be available to rent or buy. Customers who have purchased a title will continue to have access.
Note: We're unable to access, provide, or download the files submitted in your account.
Any published titles must be unpublished. Unpublishing will prevent customers from renting or buying the title. Additionally, if offered through Prime, it will no longer be available for Prime members. The title remains on Prime Video for customers who have already purchased it.
Go to Your Videos and click on the title you want to unpublish.
On the Availability tab, under Where should this title be available, select None.
Click Save and then click Publish.
Repeat steps 1–4 for each published title. Allow three business days for the changes to apply.
Additional restrictions apply if you have published a Channel, including a minimum of 200 standalone titles or 50 seasons and a minimum availability of 18 months.
Save reports and royalty information
Streaming reports and estimated revenue details are available on your Dashboard within five days after title activity.
Go to the Dashboard to save copies of this information for your account. After your account is closed, you will no longer have access to these reports. Royalties will be paid as normal per the payment schedule.
Restoring a closed account
In some situations, we can restore a closed account. Contact Amazon Customer Service for assistance. Note: If we closed the account due to content policy guidelines violations or any other malicious activity reasons, the account can’t be restored.
Prime Video Direct
Helping rights holders, from independent filmmakers to major studios, reach Amazon global audiences across hundreds of devices with the same distribution options and delivery quality available to major motion picture and television studios.