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You should receive a response from Customer Service within one business day.

Payments report

  • We issue payments approximately 90 days after the end of the month in which the revenue event occurred.
  • Payments are made through Electronic Funds Transfer (EFT) by default based on your bank’s location. If EFT isn't supported for your location, you will be paid via wire transfer. For more information, see Royalty Information.

The Payments section shows payments per sales period and marketplace. In addition to payment issued, tax withholding, adjustments, net earnings, and foreign exchange (FX) rates are shown. The FX rate listed is for when your payment was processed.

  • In Dashboard, under Payments, select the time period and marketplace. Make sure to refer to Invoices and Earnings for additional payment details or information.

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