Support

We electronically pay royalties to the bank account information you provide. For supported locations, please see Supported bank locations. We issue payments approximately 90 days after the end of the month in which the revenue event occurred.

Customers pay in their local currencies, but we pay your royalties in the default currency of your bank account’s location (except Brazil).

For example, if your bank account is in Germany, and a customer in the United States purchases one of your titles, the customer’s US Dollars payment is converted to Euros and deposited as Euros in your German bank account. If you want to receive payment in other currencies, multiple bank and account options are available. Please note payments into Brazilian bank accounts will be made in marketplace currency (e.g., USD from the US, or Euro from DE) via Wire, not in BRL.

When converting local royalty earnings to a different currency for an EFT payment, the amount to be paid after conversion must meet the minimum amount your indicated bank will allow us to send. This amount varies by institution and location. However, once the minimum amount is reached, you will be paid electronically for the full amount accrued.

Important: You can add titles after creating your account, but payment and banking information must be completed before titles are published.

Supported bank locations

All payments are made through Electronic Funds Transfer (EFT) or wire transfer. We support electronic payments in the locations listed below. We’re actively adding new locations and update this information when changes occur. If your bank isn't in one of these locations, you must create an account with a bank located in one of these supported countries/regions.

We currently can't support electronic payments through intermediary accounts. Some banks outside of the United States might require an intermediary account for money transfers. An intermediary bank is a third-party bank used by the beneficiary bank to facilitate international transfer and settlement of funds. A common sign that you're using an intermediary account is when all customers of a bank use the same IBAN. Your bank can advise if your bank details are for an intermediary account. If your account is using an intermediary account, please use a non-intermediary bank account for direct deposit.

Add bank account

1. In Your Account, click Payment & Banking, and then click Add Bank Account.
2. Select the location of your bank account, and then click Add.
3. Follow the steps below matching where your account is located:
United States bank accounts
1. In the Account holder name box, enter the name exactly as it appears on your account.
2. Select the Type of account—Checking or Savings.
3. Enter your Account Number and verify in the second box.
4. Enter your bank’s ABA Routing number. This nine-digit code appears as the first set of numbers on the bottom of your checks. Your bank can also provide this number to you.
5. In the Name of bank box, enter your bank’s name.
6. Click Add.
European Union and United Kingdom bank accounts
1. In the Account holder name box, enter the name exactly as it appears on your account.
2. Select the Type of account—Checking or Savings.
3. Enter your bank’s IBAN number.
4. Enter your bank’s BIC code. Also known as, a SWIFT code, this 8- or 11-character code is available by contacting your bank.
5. In the Name of bank box, enter your bank’s name.
6. Click Add.
Japan bank accounts
1. In the Account holder name box, enter the name exactly as it appears on your account.
2. Select the Type of account—Checking or Savings.
3. Enter your Account number and verify in the second box.
4. In the Name of bank box, enter your bank’s name.
5. Enter your bank’s Bank code.
6. Enter your bank’s Branch code.
7. Click Add.

For bank accounts in other locations, please provide the information requested on the form. For supported locations, please see Supported bank locations. If your bank isn't in one of these locations, you must create an account with a bank located in one of these supported countries/regions

Change bank account number

You can’t change the account number for an account. Create a bank entry, and then delete the old entry.

Delete bank account

• In Your Account, click Payment & Banking, and then for the bank account you want to change, under Bank Account, click Delete account.

Change payment currency

Customers pay in their local currencies, but we pay your royalties in the default currency of the bank account’s location (except Brazil). The default currency can’t be changed. You must add a bank account in another location to receive payments in that location's currency. Please note payments into Brazilian bank accounts will be made in marketplace currency (e.g., USD from the US or Euro from DE) via wire, not in BRL.

Payment thresholds

All payments are made through Electronic Funds Transfer (EFT) or wire transfer.

When converting local royalty earnings to a different currency for an EFT payment, the amount to be paid after conversion must meet the minimum amount your indicated bank will allow us to send. This amount varies by institution and location. However, once the minimum amount is reached, you will be paid electronically for the full amount accrued.

Wire transfer payments will be dispersed after they reach the minimum applicable threshold by marketplace.

You will not receive a wire transfer payment for any amounts below these thresholds.

When converting local royalty earnings to a different currency or withholding any applicable tax, the amount to be paid after conversion/withholding must meet the above requirements.