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SRT file content information and troubleshooting

SubRip Text file format (.srt) files are the most common timed text files submitted to Amazon Video Direct. These files contain the following four repeating elements.

  1. A sequential counter number
  2. The start and end times for the subtitle's onscreen appearance
    The timecode format is hours:minutes:seconds,milliseconds with time units always two digits, except for milliseconds expressed in three digits. Colons separate the values, except for a comma used before milliseconds.
  3. Subtitle text (one or two lines)
  4. A blank line containing no text
Example SRT file contents

1
00:01:16,195 --> 00:01:18,375
Attendees, the bananas are
exceptionally good today.

2
00:01:19,476 --> 00:01:21,115
I encourage you to have one.


Common SRT file submission errors


Plain text

Problem: Missing elements #1 and #2

Attendees, the bananas are
exceptionally good today.

I encourage you to have one.


Missing sequential counter number

Problem: Missing element #1

00:01:16,195 --> 00:01:18,375
Attendees, the bananas are
exceptionally good today.

00:01:19,476 --> 00:01:21,115
I encourage you to have one.


Unsupported characters and emojis

Problem: Use of unsupported characters and emojis

1
00:00:00,291 --> 00:00:03,422
♪ (slow beat rock music)  ♪


Unbounded style tags

Problem: HTML tags must be balanced. Below note that the u element is fully contained by the i element.

1
00:00:16,353 --> 00:00:19,247
Announcer: It's the <u> <i>contestant's</u> responsibility.</i>


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