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You should receive a response from Customer Service within one business day.

Tax information

Before selling videos and receiving payments, tax information must be provided to comply with U.S. tax regulations. In your account, a secure tax questionnaire enables you to submit required tax information.

Change tax information

To enter tax information, do the following:

  1. Go to videodirect.amazon.com. If you have an amazon.co.jp account, go to videodirect.amazon.co.jp.
  2. On the top right of the window, click your name, and then click Your Account.
  3. In Your Account, click Tax Information, and then click Complete Tax Information.
  4. Follow the instructions on your screen.

For more information, see Tax Information FAQs. If you're unsure how to complete the tax interview after reviewing the Tax Information FAQs, please consult your tax advisor.

Update tax information

To make updates to your tax information, on the Tax Information page, click View/Update Tax Information.

It can take 3–5 business days for this information (and any updates) to be reviewed. Check the status of your tax information submission by returning to the Tax Information page. Tax statuses are explained in the Tax Information FAQs under "What does my tax status mean?"

Change tax form delivery method

Each year, we provide tax forms for royalty payments made during the previous calendar year. By default, we mail these forms to you and also make them available for download.

When you first complete the tax interview, you choose whether to opt out of mail delivery. After your tax information is submitted, you can change the delivery option by returning to Tax Information.

To change your tax form delivery method, do the following:

  1. In Your Account, click Tax Information, and then click View/Provide Tax Information.
  2. In the Go paperless for year-end tax forms section, select Go paperless or I prefer paper delivery.
  3. Click Save Preference.

For more information on when tax forms are provided, please see When and how will I receive my annual tax forms? in Tax Information FAQs.

Contact the tax team

We offer additional tax support to our content providers.

  1. Sign in to taxcentral.amazon.com.
  2. Click View/Edit. If you are associated with multiple entities, select the appropriate one.
  3. Click Contact Us at the top of the page.

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