Support

Currently, Prime Video Direct allows video providers to publish to select marketplaces, including Amazon.com (U.S.), Amazon.co.uk (UK), Amazon.de (Germany & Austria), and Amazon.co.jp (Japan). You can see which marketplaces are enabled for publishing on the Availability tab.

If you have worldwide rights to your video and want to distribute it in all marketplaces, select All. Otherwise, select the marketplaces in which you have rights.

1. In Your Account, click Payment & Banking, and then click Add a Bank Account.
2. Follow the instructions on your screen.

1. In Your Account, click Tax Information, and then click Complete Tax Information.
2. Follow the instructions on your screen.

Some countries or regions might require additional paper documentation. We’ll notify you of any additional requirements.

You can check the status of your tax information submission by returning to the Tax Information page. Tax statuses are explained in the Tax Information FAQs under "What does my tax status mean?"

To make updates to your tax information, on the Tax Information page, click View/Update Tax Information.

If you're entering Japanese characters during account setup on videodirect.amazon.com, this isn't currently supported. You will see the error, “We couldn’t process the text you just entered. Please make sure there are no unintended characters, and try again.”

To create an account that uses Japanese characters, please sign in to videodirect.amazon.co.jp.